FAQ

Frequently Asked Questions

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Glass Screen Replacement means your phone still have display and when you touch it, it still works. If it’s totally black or not showing properly then you need to replace LCD which usually cost more.

Note: Glass Screen Replacement normally takes 1-2 days because it requires more work to separate the broken glass and affix a new one.

If you do the payment online, we can send the item to you by Courier Post or Fastway. Our service area covers Otahuhu, Papatoetoe­, Otara, Mt Wellington­, East Tamaki, Mangere, Wiri, Penrose, Panmure National Wide post acceptable,extra $10 for overnight post.

We can offer you three months warranty for every product we sold. All screens tested before sending. If you decide to self install, there is no warranty for incorrect installation or transit damage. All screens packed very carefully and safely.

Service Excellence

Our Customer Satisfaction ratings are among the highest in the industry.

Device & Data Security

We are certified and comply with the highest standards of environmental responsibility and data-security.

Fast Process & Payment

More accurate and faster than competitors:

Device Inspection 3x faster
Trade Payment 16.67% faster
End-to-end experience 68% faster

More Value for More Devices

We provide competitive pricing on over 3,000 device models including PC Laptops, Macs, iMacs, Macbooks, Smartphones, iPhones, tablets, iPads, Apple Watches and more.